Terms of Service

Effective date: September 8, 2026

These Terms of Service explain how you may use the Torres Locksmith LLC, doing business as Reading Car Locksmith website and how we provide automotive locksmith services when you contact us.

By using this site or requesting service, you agree to these terms. If you do not agree, do not use the site and do not request service.

“Reading Car Locksmith,” “we,” “us,” and “our” mean the mobile automotive locksmith based at 929 Mulberry St, Reading, PA 19604. “You” and “your” mean the person using the site or requesting service.

1. Website use

You may use this website only for lawful purposes and for your own personal use. You agree not to:

  • Use the site in any way that violates any law or regulation
  • Attempt to gain unauthorized access to the site or its systems
  • Use any automated tools to scrape, collect, or copy content
  • Interfere with or disrupt the site’s normal operation

The site is provided for people within our general service area (Reading, PA and surrounding counties), but can be viewed from anywhere. You are responsible for following the laws of your own location.

2. Informational content and “as-is” disclaimer

All information on this site is for general informational use only. It may include service descriptions, coverage areas, hours, and contact details.

We do not promise that:

  • All information is always complete, accurate, or current
  • The site will be available at all times
  • The site will be free of errors, defects, viruses, or other harmful components

You use the site at your own risk. The site and its content are provided “as-is” and “as available.” To the fullest extent allowed by law, we disclaim all warranties, express or implied, including warranties of accuracy, fitness for a particular purpose, and non-infringement.

3. Mobile locksmith services

Reading Car Locksmith provides mobile automotive locksmith services only. We work on vehicles at your location within about one hour’s drive of Reading, PA. There is no walk-in shop at 929 Mulberry St, Reading, PA 19604.

Services may include:

  • Car lockout service
  • Lost car key replacement
  • Car lock rekey
  • Key cutting and duplicates
  • Remote and key fob programming
  • Remote start installation
  • Ignition repair and replacement
  • Broken key extraction

We do not provide residential or commercial locksmith services.

All services are subject to technician availability, location, and safety conditions at the service address.

4. Service requests and quotes

You may request service by phone during normal business hours (Monday through Saturday, 9 AM to 8 PM; closed Sunday). Calls and messages received outside those hours are returned at the next opening.

When you contact us, we may ask for details such as:

  • Your name and contact number
  • Vehicle make, model, year, and location
  • The issue you are experiencing

Based on this, we may give you a price quote and an estimated arrival time. Any quote given before the technician inspects the vehicle is only an estimate. Final pricing may change after on-site evaluation of:

  • Actual vehicle configuration and condition
  • Type of key or system required
  • Complexity of the problem

We will explain any change to the quote before starting work. You may accept or decline the service at that time.

We give you an estimated arrival time when you call. This is not a guarantee and may change due to traffic, weather, prior jobs, or other factors outside our control.

5. Proof of ownership and identification

Reading Car Locksmith takes vehicle security and fraud prevention seriously. Before any vehicle entry, key making, key programming, rekeying, or ignition work, you must provide acceptable proof of ownership and identification.

You agree to have the following ready, as applicable:

  • Valid government-issued photo ID
  • Vehicle registration, title, or other ownership document matching your ID, or
  • Other documents as reasonably required by the technician

If you cannot provide proof of ownership or identity that satisfies the technician, the technician may refuse or stop service, even if you previously received a quote or ETA.

We are not responsible for any costs, losses, or damages that may result if service is refused or stopped due to lack of acceptable proof.

6. Right to decline or stop service

We may decline or stop service at any time at our sole discretion, including but not limited to situations where:

  • You cannot provide acceptable proof of ownership or identity
  • The technician believes the vehicle may be stolen or involved in illegal activity
  • Site conditions are unsafe or inappropriate for work
  • The requested work is outside our scope (for example, residential or commercial)
  • You refuse to agree to updated pricing after on-site inspection
  • You act in a threatening, abusive, or unlawful manner

If we decline or stop service, you may still be responsible for any agreed-on service call or trip charges that have already become due under our policies, where allowed by law.

7. Vehicle condition and pre-existing damage

Automotive locksmith work may involve tools and procedures that interact closely with your vehicle’s locks, doors, ignition, key system, and electronics. Unlocking, key extraction, or ignition work on a damaged or worn vehicle can expose existing issues.

You acknowledge and agree that:

  • You are responsible for the existing condition of your vehicle
  • We are not liable for pre-existing damage, defects, or wear, even if first noticed during service
  • We are not responsible for damage caused by rust, prior repairs, modifications, or manufacturer defects

If the technician discovers pre-existing damage, they will inform you when reasonably possible and discuss options. Certain services may not be possible or may carry higher risk in these situations. You may choose whether to proceed.

8. Payments and refunds

Pricing is by quote only and may depend on your location, vehicle, and service type. We do not publish fixed prices or price ranges on this site.

Payment terms, accepted payment methods, and any applicable fees are explained to you at the time of service or when you approve the final quote. By authorizing the work, you agree to pay all charges associated with the service.

Any refund or adjustment policy, if offered, is handled on a case-by-case basis and explained directly to you. These Terms do not create any general right to a refund.

The website may contain links to third-party websites, resources, or services. These links are provided for convenience only.

We do not control and are not responsible for:

  • The content, security, or accuracy of third-party sites
  • Any products, services, or information offered by third parties

If you access any third-party site through a link on this website, you do so at your own risk and must follow that site’s terms and policies.

10. Privacy and communications

When you contact us, you may provide personal information such as your name, phone number, email address, vehicle details, and location.

We use this information to:

  • Respond to your inquiries
  • Schedule and provide locksmith services
  • Communicate about your service request

We may also keep records of communications and service details for our business purposes and to comply with law.

For privacy-related questions, you may email: [email protected].

If you provide a phone number, you consent to us calling or texting you at that number about your request, using the contact details you provided.

11. Changes to these Terms

We may update or change these Terms of Service at any time. When we do, we will revise the “Effective date” at the top of this page.

Continued use of the site or our services after changes are posted means you accept the updated terms. You should review this page from time to time to stay informed.

12. Limitation of liability

To the fullest extent allowed by law, in no event will Reading Car Locksmith or its owners, employees, or contractors be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of use, loss of data, loss of business, or lost profits

arising out of or related to:

  • Your use or inability to use the website
  • Any delay, cancellation, or change in service
  • Any act or omission of third parties

Our total liability for any claim related to services or site use will not exceed the amount you paid to us for the specific service giving rise to the claim, if any, to the extent allowed by law.

Some states do not allow limitations of liability for certain damages. In those cases, some of the above limits may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless Reading Car Locksmith and its owners, employees, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the website
  • Your request for or use of our services
  • Your violation of these Terms
  • Your violation of any law or the rights of any third party

14. Governing law and disputes

These Terms of Service are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law rules.

Any dispute or claim arising out of or related to these Terms, the website, or services provided by Reading Car Locksmith will be brought only in the state or federal courts located in Pennsylvania. You consent to the personal jurisdiction and venue of those courts.

15. Contact information

If you have questions about these Terms of Service or about using this website, you may contact us at:

Reading Car Locksmith
929 Mulberry St
Reading, PA 19604
Email: [email protected]

For service requests or questions about an active or pending job, please call us during normal business hours at (484) 247-1988.